GDPR

Terminology

The following terminology applies to this GDPR notice, our Terms of Use, Privacy Policy and related agreements:

• “Client”, “You” and “Your” refers to you, the person accessing this website and compliant with the Company’s terms.
• “The Company”, “Ourselves”, “We”, “Our” and “Us” refers to FIGORIA Communication Solutions Ltd.
• “Party”, “Parties” refers to both the Client and ourselves.

All terms refer to the offer, acceptance and consideration necessary to undertake assistance to the Client in respect of provision of the Company’s stated services, in accordance with and subject to the prevailing law of the Republic of Cyprus.

Cookies

We employ the use of cookies only as described in our Cookies Policy. By accessing FIGORIA’s website, you acknowledge the use of essential cookies in accordance with that policy. We do not currently use advertising or analytics tracking cookies.

Data Collection

FIGORIA collects personal data directly from individuals who visit our website. We collect personal data such as name, email address, company name and message content when you fill out a contact form on our website, or when you contact us by email or phone.

We may also process limited technical information needed to operate the website securely (for example IP address or similar server logs), where this is necessary for security and service delivery.

Data Processing

FIGORIA processes personal data for legitimate business purposes such as:

• Responding to enquiries submitted through our contact form or other channels
• Providing and administering our telecom, voice, SMS, IT support and outsourcing services where you are a customer or partner
• Complying with legal and regulatory obligations
• Protecting our network and business against fraud and misuse, where applicable

Processing is carried out on the basis of your consent (where you contact us), performance of a contract (where you are a customer), and/or our legitimate interests, as further described in our Privacy Policy.

Data Retention

FIGORIA retains personal data for as long as necessary for the legitimate business purposes for which it was collected, including to meet legal, accounting or reporting requirements. When data is no longer needed, we delete or anonymise it where practicable.

Data Sharing

FIGORIA does not sell personal data. We may share personal data with carefully selected service providers who help us operate our website and services (for example hosting or email delivery), and only to the extent needed for those services. We may also share data where required by law or public authorities, or as otherwise described in our Privacy Policy.

Data Protection Rights

Individuals have certain rights regarding their personal data processed by FIGORIA. These rights include:

• Right to access personal data
• Right to rectify personal data
• Right to erase personal data
• Right to restrict processing of personal data
• Right to object to processing of personal data
• Right to data portability, where applicable

If you have any questions about your rights regarding personal data processed by FIGORIA, please contact us at info@figoria.com.

You also have the right to lodge a complaint with the Commissioner for Personal Data Protection in Cyprus (www.dataprotection.gov.cy).

Changes to This GDPR Notice

We reserve the right to update this GDPR notice at any time. We encourage users to check this page periodically for any changes. You acknowledge that it is your responsibility to review this notice and become aware of modifications.

Contact Information

If you have any questions about this GDPR notice, please contact us:

• Email: info@figoria.com
• WhatsApp: +357 96 891637
• Address: Chrysanthou Mylona, 1, Panayides Building, 4th Floor, Flat/Office 1, 3030 Limassol, Cyprus
• Or use our Contact page